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Nhs England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

Out of Hours and Emergency Calls

To contact a doctor out of normal surgery hours please call the surgery and you will be automatically diverted to the out-of-hours service. Please restrict these late calls to genuine emergencies which cannot wait until 8.30am the next day.

You can also call NHS 111.

The surgery answerphone does not accept messages so please do not attempt to leave one. If you are worried, we would rather you telephone the surgery for advice before 6.00pm.

During any doctor's absence due to holidays or sickness the remaining partners will cover for the absent partner and a locum doctor will be used.

 

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

You can also call 18001 111 on a textphone.

 

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice

You can also get:

 

NHS Walk-in Centre

The Coventry NHS Walk-in Centre is based at Stoney Stanton Road and is open between 8.00am and 10.00pm seven days a week.

Visit the website