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Friends and Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Month / Year | Very good | Good | Neither good nor poor | Poor | Very poor | Do Not Know |
|---|---|---|---|---|---|---|
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?
Excellent service this morning from Jackie.
Explained everything in great detail regarding my blood test results.extremely helpful!
Posted on: 31/10/2025
Julie and Jackie worked well together to provide not only the vaccinations that we required but also guidance on what I was seeking in other medical areas and arranged an appointment that was compatible with the care of my wife.
Posted on: 30/10/2025